Module 9 Journal Entry

 As I reflect on my internship experience, one key area I would strive to improve upon is expanding my technical skill set, particularly in networking and server management. While I have gained a solid foundation in troubleshooting hardware and software issues, I feel that my exposure to more advanced IT tasks, such as network configuration, server administration, and cybersecurity, has been limited.

One of my biggest frustrations during this internship was that I wasn’t allowed to work on servers, networking, or administrative tasks, even though my job title suggested that I would be involved in those areas. Higher-ups preferred to keep those responsibilities restricted to employees with more senior job titles, which left me feeling somewhat stagnant in terms of skill development. To improve upon this, I plan to seek out more opportunities to gain hands-on experience with networking equipment, cloud services, and enterprise-level IT infrastructure—whether through personal projects, certifications, or future job opportunities.

Additionally, I would like to improve my ability to advocate for myself professionally. I noticed that many processes within the department were disorganized, and communication was often unclear. Moving forward, I want to be more proactive in seeking mentorship and ensuring I have the necessary resources to grow in my career.

Overall, while I have learned a lot from this internship, I recognize that there is always room for improvement. By focusing on broadening my technical expertise and being more assertive in my professional development, I can better position myself for future roles in IT that align with my long-term career goals.

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