Journal Entry 5

 Since I didn't really work this week I am going to use what I did last week. My biggest accomplishment was successfully managing the A/V setup and troubleshooting during the superintendent finalist forums. These events were critical for the district, as they provided staff and community members the opportunity to interact with the top candidates for the superintendent position. My role was to ensure that the audio and visual components functioned smoothly throughout the forums, minimizing disruptions and ensuring a professional presentation.

While A/V is not my primary responsibility, I stepped up to ensure everything worked correctly. I set up the equipment, tested all connections, and remained on-site during each session to address any technical issues immediately. This proactive approach prevented potential disruptions and allowed the forums to proceed without any major problems. Additionally, I gained valuable experience in event technology support, which strengthened my troubleshooting and problem-solving skills under pressure.

Beyond the forums, I also handled a last-minute influx of student devices that needed updates for WEDA testing. Despite teachers being informed in advance to prepare their students’ laptops, many were not ready on the day of testing. I efficiently managed the situation by quickly resetting and updating the devices, ensuring minimal delays for students and staff.

Last week reinforced my ability to adapt, think on my feet, and handle high-pressure situations effectively. It also highlighted my growing expertise in troubleshooting and systems management, which will be valuable in my future IT career.

Comments

Post a Comment

Popular posts from this blog

Module 9 Progress Report

This week, I worked 36 hours and used 4 hours of personal leave to complete my new hire onboarding at the casino. This brings my quarter total to 360 hours. On Tuesday, we had our tech meeting and created a plan for wrapping up the school year. One of our main goals is to collect all staff laptops, perform a factory reset, and upgrade them to Windows 11. This will give us a clean baseline for next school year and hopefully help reduce issues—especially since some systems are still running Windows 10 21H1 from 2021. A major challenge we’re facing is that many staff devices across the district are old and technically don’t meet Windows 11 system requirements. Some of these models include Surface Pro 4s, Surface Laptop 2s and 3s, and older Dell desktops. For the Dell desktops, I discovered a workaround. Even though both Microsoft and Dell list the CPUs as unsupported, I was able to use Dell’s recovery image tool with the device’s service tag. After clicking "Advanced," it gave m...
Read more

MOD 8: A Short Week with Big Decisions

This week was a little unusual due to Memorial Day on Monday, giving us a four-day work week. Even though I only worked 32 hours, I still got paid for the full 40. That brings my total hours for the quarter up to 320 . The week has felt a bit off—each day felt like it was one behind. Today is Friday, but it feels like Thursday, and not having class yesterday threw me off even more. Work-wise, it’s been fairly routine. I've mainly been resetting laptops to factory settings and reinstalling our standard software. State testing has officially wrapped up, so at least I won’t need to worry about supporting that anymore. With only about two weeks left on my current contract, I had been told I’d be returning in late August for the next school year. However, something unexpected happened this week—I got a call from the casino I had applied to earlier. I had originally applied for a Tech II position, but the hiring team felt I wasn’t quite ready. Instead of turning me down, they offered me...
Read more

Final Blog Post

This is my final blog post for the BAS-IS program—I'm about to graduate!  This week, I worked 40 hours, bringing my quarter total to 400 hours. I spent most of the week wiping down and resetting as many senior laptops as I could to ensure we have some clean, updated systems ready for next year. While this isn’t our top priority, staff laptops weren’t yet available, and no broken student devices had been turned in yet. Starting next week, I’ll begin collecting all student and staff devices. Once they’re collected, we’ll need to find space to store them, most of them will likely sit untouched over the summer. All I can say is next year is going to be a bit of a mess, especially with so many moving parts and deferred maintenance. I also repurposed four desktop computers that were originally used only for a four-week summer school program each year. For most of their lives, they just sat in boxes. I re-imaged them, updated them to Windows 11, applied all firmware and driver updates, an...
Read more